Casino App

Install the iOS App

1. Find the official app: On your iPhone or iPad, open the App Store and search for 11 Croco or visit the mobile site to locate the official application listing. Check the app name and publisher to confirm it is the genuine release.
2. Open the App Store: Tap the App Store icon on iOS and enter 11 Croco in the search field. Review the app screenshots, description and ratings to ensure you have the right product before downloading.
3. Download and install: Tap Get or the download button and authenticate with your Apple ID or password if prompted. Wait for the app to install on your device; the icon will appear on your home screen when ready.
4. Launch the app: Open the app from the App Store or home screen and allow any initial updates to finish. Accept on-screen prompts needed to proceed to the lobby or account screen.
5. Sign in or create an account: Tap Sign in to enter your player account details or choose Register to create a new account. Provide an email, password and preferred currency, accept the terms and follow any on-screen steps to complete registration.
6. Permissions and security: Review permission requests and enable only the options you want, such as notifications. Complete required verifications - for example email confirmation or KYC - through the app’s account or cashier area.

Android App Download

1. Find the official mobile option: Open your Android device and visit the official 11 Croco site or search the Play Store to check for a listing. If the Google Play entry is not available, the site will direct you to the official APK or mobile access page.
2. Download the app or use mobile access: If an Android app is listed on Google Play tap Install, otherwise download the APK provided on the official site or use the mobile web version. Only use the download link shown on the casino site to ensure you get the official package.
3. Install the application: If you downloaded an APK, grant the necessary permission to install from your browser and follow on-screen prompts to install the app. Once installed, open the app from your launcher or continue in the browser version if you chose mobile access.
4. Review and manage permissions: When the app requests permissions, allow only what you need such as storage for uploads and notifications if you want alerts. You can adjust these Android permissions later in Settings under Apps to control access.
5. Sign in or create a player account: Tap Sign In to enter your email and password or choose Register to create an account, select your preferred currency and accept the terms. You can also enter a promo code during registration if you have one and proceed to the cashier to deposit.
6. Complete verification and confirmations: Verify your email by clicking the link sent to you and be prepared to upload ID or proof of address in the app for KYC when you request withdrawals. Verification speeds up cashouts and can be completed from the account or profile section.

If the App Is Unavailable in Your Store

If you can’t find the 11 Croco mobile app or mobile access option, it may be hidden by store settings, account region, device compatibility, or your operating system version. App listings vary between Google Play, the App Store and direct downloads, so availability can differ by device.

• Check your store/account region and try different search terms.
• Update your device OS and restart the device.
• Restart the App Store or Google Play app and retry the search.
• Look for a direct site download for Android or verify App Store availability.

Mobile Bonuses and Promotions

Some promotions are available via the 11 Croco mobile app and mobile access. You can open the promotions section from your phone or tablet to view active offers, activate qualifying bonuses where shown, and check eligibility. The app is available for Android and iOS and the mobile site provides the same promo listings where supported.

Promotions on mobile typically show available rewards, the games that count, and step-by-step activation instructions. You’ll also see usage conditions like wagering and validity, plus any progress indicators for time-limited deals. Use the cashier or promo page on the app or mobile site to track which bonuses you’ve claimed and how much remains to wager.

• Quick access to active and upcoming promotions, showing badge indicators, minimum deposit and basic eligibility so you can see which offers are currently claimable without leaving the game lobby, including a one-touch claim button.
• Direct links to eligible games and filtered lists for slots, live casino and jackpot titles, so you can jump straight to the exact game required by a promotion and start playing immediately.
• Bonus progress and activation status, showing claimed bonuses, remaining wagering amounts, credited free-spin balances and time left for active promotions, where progress tracking is supported by the mobile app or mobile site.
• One-tap activation and promo-code entry at the cashier, with clear confirmation messages, next-step guidance and reminders of game restrictions or maximum bet rules while the bonus is active.
• Promotion history, expiry reminders and optional in-app notifications so you can review past claims, see upcoming expiries and get alerted when new mobile-compatible bonuses are launched, with quick links to full terms.

Mobile Banking and Cashier

On mobile or in the 11 Croco app, deposits go through the mobile cashier. Pick a payment method (Visa, Mastercard, Interac, e‑wallets or crypto), enter the amount and confirm the transaction. The cashier displays the options tied to your account and may show requirements, eligibility checks, usage conditions and payment limits before you confirm.

Withdrawals can be requested from your account area on mobile where supported — choose a method (bank card, e‑wallet, bank transfer or crypto via CoinsPaid), enter the amount and submit. You can track the request status and view recent payment history on mobile; processing times and limits depend on the chosen method. Supported currencies include EUR and CAD and multiple crypto options are available.

Account Security in the App

Signing in at 11 Croco is quick and straightforward - register with an email and password and access the lobby instantly. Basic account protection applies and email verification or KYC may be requested on new devices or unusual activity.

From your player profile you can update account settings, manage security preferences and configure profile details. Optional notifications and other preferences can be adjusted where available, and verification documents are uploaded through the account area.

• Use a unique, strong password, change it periodically and never share it
• Enable optional verification (email/KYC) when prompted for extra checks or withdrawals
• Keep your contact details and email address up to date at all times
• Review account settings and set personal deposit limits via responsible-gambling tools
• Check recent activity and report unfamiliar transactions to support immediately
• Use device-only access and avoid shared or public Wi-Fi when playing